Contact Us - Metro NY
National Grid Marketplace Support
Do you have questions regarding products, rebates or checkout?
Customer Service Support
Monday - Friday: 9am - 9pm (EST)
Ideal for quick questions and order support
Customer Service Support
Monday - Friday: 9am - 9pm (EST)
Ideal for checkout help and product questions
Customer Service Support
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions
Billing and General
Phone number for National Grid billing and general account information
Links to ways you can contact National Grid
| Frequently Asked Questions | |
| What is the National Grid Marketplace? | Is everyone eligible for a rebate? |
| What is a C-wire? | How do I track my order? |
| When will I receive my order? | How do I create a return? |